How to Write Better Content for a Mobile Workforce

by Jayson DeMers


If you want your content marketing campaign to be successful, you need
to make sure it appeals to your target audience, both to achieve higher
relevance for strategies like SEO, and to better hold attention from
readers. If your target audience is made up of professionals, that means
catering to industry considerations, including offering instructions,
news, practical advice, and other materials that can improve their
performance in a given niche.

But professional audiences are
evolving, using new technologies, working in different environments, and
developing new demands. For example, according to Dialpad, only 19 percent of full-time workers
spend 40 hours or more behind a desk per week. Our workforce is
becoming increasingly mobile, working remotely and on the go, and our
content needs to change to reflect that shift.

How to Write Better Content for a Mobile Workforce

There are three major changes to consider when brainstorming new content:

  • Mobile devices are smaller and offer a different UI.
    As you’ve undoubtedly experienced in your own life, mobile devices tend
    to have smaller screens and more limited forms of interaction than
    laptops. This reduces the mobile experience and forces you to consider
    narrower, more precise forms of content engagement.
  • Mobile workers have less time.
    If a worker is constantly mobile, they’re probably traveling from
    meeting to meeting and trying to fit everything into a tight schedule.
    That means they have less time and are looking for content to meet their
    needs quickly. As Content Marketing Institute points out, some of the best performing mobile content is also the fastest and easiest to read.
  • Mobile workers research immediate needs.
    When you consult your mobile device, it’s probably for something you
    need immediately. Otherwise, it could wait until you were at a formal
    work station. That means your topics and your tone should be geared
    toward solving a problem as quickly as possible.

Tips for Improvement

So how can you take action to address these considerations?

  • Optimize for mobile devices. Your site should already be optimized for mobile devices; if you aren’t sure, you can always run a check using Google’s mobile-friendly tool.
    Your site should be responsive, meaning it adapts based on the size and
    shape of the device viewing it, and all your content should load
    quickly and easily. In addition, all your text should be clearly legible
    without having to scroll or zoom. This is a basic prerequisite if you
    want your content to be engaging.
  • Choose helpful topics.
    Your mobile workforce isn’t as interested in reading high-level
    concepts; they want fast, practical tips. The more useful your content
    is, the better, so spend some time coming up with topics that are
    helpful for your audience. How-to guides, step-by-step troubleshooting,
    and tutorials are all good ideas here.
  • Write more concisely. According to the Purdue OWL, concise writing is a way to choose the most effective, efficient combination of words
    in your article. Writing more concisely doesn’t necessarily mean using
    fewer words; however, that’s often a side effect of the process. Go
    through your articles and eliminate any language that is redundant or
    unnecessary to achieve a complete understanding of your intended
    meaning. This will help your audience read through your content faster,
    getting to the point of your article rather than dwelling on the fluff.
  • Create more videos and visual content.
    Visual content is naturally more engaging, thanks to its appeal to our
    intuitive senses, rather than processed thought. According to Hubspot, the inclusion of a video can increase a page’s likelihood to convert by 80 percent or more,
    and videos are much faster and easier to engage with than a written
    article on mobile devices. That doesn’t mean you need to create videos
    instead of written articles, but you should consider including them more
    frequently–whether they’re standalone content submissions or embedded
    enhancements in your core written material.
  • Make your text stand out.
    When you do write articles, you should structure them in a way that
    naturally appeals to fast readers using small screens. Break up your
    text into smaller paragraphs and shorter, separated sentences. Use bold
    and italics to make certain phrases stand out more than others, and use
    bulleted and numbered lists to make your listed items more obvious.

you implement these tips, you’ll see several benefits for your overall
campaign. For starters, your readers are going to be more engaged, and
they’ll get more out of your material. That means higher customer
loyalty, more conversions, and of course, more comments and social shares, which will increase your audience further.

that, optimizing for mobile devices and attracting more links will
increase your search rankings in Google–which is never a bad bonus to


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